🤾🏾 👨🏼‍🎨 ⏯️ Experience in creating a cloud solution for monitoring a digital kiosk on Azure IoT Central 👨🏼‍🚒 👍🏿 🚢

About the task

One of our clients has a lot of self-service kiosks in different stores across the country. An infokiosk is a computer in the form of a rack with a monitor, the task of which is to give a person information about something. Show the route somewhere in the mall, help you choose something from the product catalog, and so on. An infokiosk is not necessarily a stand-alone computer, it can be built into a coffee machine or even a sanitizer. Food order terminals in fast food restaurants are also info kiosks.

The usual desire of the owner of information kiosks is to understand what exactly is happening at the moment, whether the kiosk is working or not, in what state it is. For example, is there water in the coffee machine? If so, what is its stock?

In our case, the task of the info kiosk is just to help a person who comes up to choose a product from the catalog and print a barcode for subsequent payment for this product at the checkout.

The problem lies in the fact that such solutions often do not have a notification system for stopping work for various reasons. For example, a kiosk sometimes runs out of a check tape, a connection falls off, some kind of failure occurs, and while the store staff notices this, potential customers will pass by (at best), or even ridicule the negligent entrepreneur in the networks.

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