There is a post office everywhere people live - from megacities to tiny villages in the mountains and in the Far North. We are the 7th largest company in the world in terms of customer service points. Russian Post has 42,000 branches, logistics and sorting centers, warehouses, motor depots, post offices at railway stations and airports, and data centers. And all of them must be connected to the data transmission network so that various services can work there - for example, tracking shipments, simplified receipt of parcels via SMS.
The peculiarities of our work affect the approach to building a network. Mail is a specific business, and therefore we cannot be content with a standard solution. To ensure that the quality of our communication is the same throughout Russia, together with our strategic partner Rostelecom, we have created a unified corporate data transmission network (EKSPD) of the Russian Post, which covers all our postal facilities.
This large-scale project is based on a private network built using IP VPN technology and providing high-speed Internet access. This is the largest corporate network in Russia, which can only be compared with the infrastructures of Sberbank and Russian Railways. At the same time, the KSPD is expanding, and new objects are constantly connected to it. For example, now we are building 30 logistics centers that will work 24/7 and use a lot of traffic.
How and why we built the largest private data transmission network in Russia
The level of service and revenue directly depend on the quality of communication. 6-7 years ago, the online availability of post offices was much lower. Many systems, including those for customer service, worked offline. This means that postal operators manually filled out paper forms, and therefore people could stand in queues for hours, and the set of services was minimal.
Obviously, the KSPD was necessary. Due to the expansion of our business, the emergence of new online services and the general trend for digitalization, there was a growing need for an increase in the bandwidth of channels. In addition, until 2016, we could not centrally manage the network.
To make it easier to manage our telecom infrastructure, we have created a unified KSPD
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