I would like to draw the attention of the IT community to certain problems related to the storage and processing of data on the territory of the Russian Federation.
The story of 152-FZ has already been discussed in sufficient detail, but recently the situation has begun to deteriorate rapidly, since many hosting providers have lost the balance between quality and the desire to take over the world, taking advantage of their own impunity.
I must say that for more than a year I did not dare to publish this article, because I admitted that all my difficulties are random, overestimated and not a problem. However, as time went on, and everything only got worse. To prevent the article from turning into a complaint book, I will not publish the names of the hosting services with which I happened to deal.
For 13 years of work, I have had the opportunity to place my resources and resources of customers on a variety of sites in different countries. At a time when the legislation made it possible to freely keep a server in Europe, we used the services of a well-known German hosting provider. I remember that for 5 years of operation of one of my sites, the total downtime was about 20 minutes, after which the provider sent an official letter with apologies and promises that the problem was critical and would never happen again. It never happened again.
And then amendments to 152-FZ came. Despite the fact that, from a purely technical point of view, the law can be interpreted in different ways and many still find completely legal ways to settle in Germany, we decided not to irritate lawyers and took the new requirements seriously. Our resources were transferred to Russian hosting, which at that time corresponded to the new legislation. Everything that happened next only accumulated material for this article and brought me a huge headache and financial losses.
We started our journey with one of the largest Russian providers, whose representatives often publish articles on Habré. The first time I decided that I was just unlucky. After about a month on the main server for 16 hours, along with all the data, the hard drive disappeared. It simply did not exist, and technical support first asked me for some information and logs, trying to refer to problems on my part, after which I had to admit that the problem was of a hardware nature and would be eliminated, they say, it happens. No compensation, no apology. A couple of weeks later, our administrators referred to the failure of one of the SSD drives on the new server, after which I decided to change the provider.
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In connection with my experience, I would like to say the following. In Russia, there is still a fairly loyal attitude towards everything that concerns responsibility for such actions. On the one hand, due to the still relatively soft legislation, IT companies can grow very quickly, often turning a blind eye to what is happening inside them. This trait is common in startups, but unacceptable for large organizations that are responsible for storing and processing data. It upsets me that we were essentially deprived of a legitimate way to decide for ourselves where and how to keep our servers. Now we have to put up with an irresponsible attitude towards work. Hope that the situation will change.