2020 brought tremendous changes to the lives of people around the world, which naturally affected all spheres of the economy and business. As a company that prioritizes the interests and objectives of our clients, we have conducted research and identified changes in the needs of IT services of companies in various business sectors.
Goals and objectives
The purpose of the study was to study the current needs of IT services, as well as the changes that have occurred in their work in 2020.
Methodology
The research was carried out using the online survey method. To get the most accurate results, we used a specially designed form that included 9 questions. The respondents filled out the form on their own. After receiving all the completed questionnaires, the data were processed and presented in a generalized form.
In total, more than 200 heads of IT services from various sectors of the economy took part in the survey.
The largest number of respondents are from industry and retail. We also surveyed companies in the financial, education, healthcare and IT sectors.
Research results
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