VDI-based virtual desktops are a good solution if you need to deploy many custom desktops at once with uniform settings. An employee connects from any device and gets a familiar and convenient interface with access to the entire office infrastructure - this is the ideal picture. But it can be achieved in reality only if all factors of deployment are taken into account.
Over the past year, there have been more clients with virtual desktops, and we ate a dog on their tuning and optimization. Today I will tell you what to look for when planning a virtual desktop infrastructure. These case studies will help improve the user experience and prevent implementation from failing.
I hope the list will be useful both when organizing self-deployment of infrastructure and when choosing a service provider. I did not consider financial costs due to the range of options, I will focus on technical and organizational issues.
Users
We take into account the specifics of the work of different employees in the first place. There are several ways to categorize VDI users:
by divisions;
by the type of tasks performed;
by hierarchy - top and middle managers have their own specifics;
geographically - where our users come from.
Users from different departments, but with a similar type of tasks, are best grouped. Architect Tom Howarth proposed this grouping of VDI users a couple of years ago :
workers performing small repetitive tasks with a small set of software (task worker);
, (knowledge worker);
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