It is no secret that the majority of hotel guests do not use telephone services and do not understand why they need a telephone at all, paying more attention to other living conditions. However, for some guests, the ability to contact other numbers or make a long distance call remains important.
On the other hand, telephones continue to be installed in almost every number due to the requirements of Russian legislation. According to the Order of the Ministry of Culture of the Russian Federation of July 11, 2014 No. 1215 "On approval of the procedure for the classification of objects of the tourism industry, including hotels and other accommodation facilities, ski slopes and beaches, carried out by accredited organizations", from January 1, 2019, the rules of evaluation criteria came into force hotels. Mandatory criteria for evaluating a hotel and rooms, which relate to the quality of telephone communication, are given below.
As you can see, the availability of telephones is more relevant for hotels with a large number of rooms and high-class hotels. At the same time, telephones in rooms and emergency phones in bathrooms are also important as an optional (optional) criterion for evaluating hotels of any size and star rating.
One of the manufacturers of hotel SIP phones operating in the Russian market is Fanvil. The company has been in existence for over 15 years and is among the top 3 IP phone manufacturers in China. The line includes white and black bathroom phones and room phones with or without LCD screens. All phones can be customized free of charge to meet the requirements of a particular hotel, are equipped with programmable buttons (for calling help, reception, service, etc.), and the warranty for them is 12 months.
How much does such a pleasure cost for hotels? The table shows the retail price for all 6 models of hotel SIP phones from Fanvil as of March 15, 2021 in Russian rubles.
Another advantage of Fanvil IP phones is the availability of an additional USB port for charging devices. In 2021, Maslow's pyramid has changed and looks something like this:
This is, of course, a joke, but the question of where to charge the phone and other devices in the modern world is indeed one of the most urgent for travelers. When entering a room, a tourist usually needs to charge 3-5 devices at once: a mobile phone, an electronic cigarette, a power bank, a laptop, etc. At the same time, there are not enough sockets for everything (and imagine that this is also a double room). Even more problems arise for foreign tourists if the format of the outlet does not fit the plug. Even if there are generally enough outlets, but they are located far from the bed, guests may experience discomfort. After all, we have long been accustomed to simultaneously charging the phone and using it at this moment, and it is unlikely that many take on a trip with cords 2-3 meters long.
One of the simplest and most effective ways to ensure guest comfort is to increase the number of available USB ports. Charging ports can be located on the hotel phone case mounted on the bedside table.
Of course, for most of the objects of the hotel industry in Russia, when choosing telephone sets for rooms, the problem of money is most acute. In this case, analog devices are most often installed, and if a fundamental decision is made to build an IP network, then not specialized hotel devices are selected, but simply the cheapest devices on the market (for example, Yealink SIP-T19 E2).
However, the general trend suggests that IP technologies are increasingly conquering the hotel market. So, in our company IPiMatica, we see a steady trend towards an increase in sales of hotel IP phones (excluding the global crisis of 2020).
Thus, modern hotels in 2021 will strive to meet the requirements of guests and legal regulations, including with respect to telephones installed in the rooms.