At the end of 2020, we conducted a survey among researchers to better understand the context of their work in companies and on projects, how they interact with colleagues and how they assess the level of implementation of research into product creation.
It was interesting for us to see the picture of the market and compare it with how everything looks in Avito.
— UX, — -.
23.12.20 15.01.2021. 251 . , , .
— 30 , — 20 44 . (82%) , 7% — -, 4% — .
5 , 1 3 .
(43%), — 2 .
(40%) middle- (32%).
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(41%) , 2000 .
. 9 ( — 5, — 3). , ( — 3 — 2, ).
, 5 40 -. , . — .
(55%) . : 4 8 . , , , , 4 .
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(57%) . UXlab . 45% « », . 36% .
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, , , . 36% -, 28% — . 18% .
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74% , UX-, — (62%), .
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UX- -. 100 .
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, , (78%), ( 70%).
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, (53%) (52%). , -3, (49%).
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, (63%), (63%), (60%) (53%).
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— (86%). 45% , 15% .
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— (69%), — (20%). (45%), (43%) (41%).
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, , ( 42%). (17%), (14%), (13%) (11%).
, , , — . , (15% 19% ).
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, , — - (84%), (68%), (59%), (50%) (48%). , , , .
— . 14% - -.
Zoom (94%). Skype (33%), .
(67%) , (28%). 40% , 32% — . «» « /» 13% .
. , // . 37% , . , (35% 26%).
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. — (66%), (48%) - (45%). (32% 27% ).
(72%), (67%) (59%).
/ (45%), (42%) NPS/CSI (41%).
, ( 23% ), ( , 54%).
, Miro . .
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(75%) (51%), . (32%) (19%).
, (84%). 58% , 44% .
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- 7 .
- , — 6,7.
- 6,9.
- 7,4 ( — 10).
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- - (53% ). 25% .
- -3 — Medium (23%), - UX Horn (19%) Nielsen Norman Group (17%).
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- Miro — 33% . Miro.
- -5 , . (46%), Mail.ru Group (31%), Miro (31%), (30%), (23%).
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- -3 , — (22%), , , (19%) , (15%).
« » / (36%), - (34%) / (19%).
UX- . -5 , , 4 . (15%), (12%), (9%) Python/R/SQL (8%). -5 (9%).
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, , , . , UX- (38%). 13% , . 48% , 18% , 13% .
« ». , 70% , . , , : , Mail.ru, , , Joom . «», .
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