Development of a business process in Bitrix24. Director's advice

One of the most important (in my opinion) functions in Bitrix24 is business processes. In theory, they allow you to completely get rid of paper files and transfer them to electronic form, thanks to which you get not only saving paper and time, but also a detailed chronology of the process (who launched and when, who approved what time, etc.), keep all comments and remarks of employees, do not allow people to skip individual important stages and many other advantages. You can also learn about certain things not when everything has already been agreed, but at the early stages (for example, when an employee is going on vacation, a very large discount is requested, etc.), and not at the very last moment.

With this article, I begin a cycle of three materials that will help you look at the development of business processes from the side of the director or owner, the head of a department or department, as well as directly from the side of a technical specialist who will deal with the implementation of your wishes.

Perhaps, it is worth starting with the fact that with all due respect to you and your business, most likely the 1C-Bitrix company is several times larger than your company both in terms of staffing and turnover, it employs more experienced IT specialists and, most importantly, they see the centurion of such companies as yours and can read (or not read :) all the wishes from them. Yes, maybe I’m wrong, and your company is larger than 1C, but then it’s unlikely that you, as an owner, will bother with how best to deal with the development of a business process, for sure you have a whole department for this. If you understand what I mean, then let's move on. Bitrix24 (hereinafter I will call it Bitrix or B24) has basic functionality and things that it can, but there are things that it cannot or cannot do at all. In another language, it has limitations as in technical,and logically. It is difficult to transport water in a dump truck, and it is not possible to lay asphalt on an excavator (in fact, I saw both with my own eyes, but believe me, the sight is so-so, it is also very expensive, long, inconvenient, and the result is questionable). No matter how it is arranged in your company, whatever you are used to, you will need to accept and understand that some things cannot be done in B24 (since we are on Habré where there are a bunch of geniuses and even more highly qualified specialists, many times more stronger than me, then let's agree that the phrase “cannot be done” we will understand as “cannot be done in a commercially reasonable time” or “you don’t have enough money for this”).besides, it is very expensive, long, inconvenient, and the result is questionable). No matter how it is arranged in your company, no matter what you are used to, you will need to accept and understand that some things cannot be done in B24 (since we are on Habré where there are a lot of geniuses and even more highly qualified specialists, many times more stronger than me, then let's agree that the phrase “cannot be done” we will understand as “cannot be done in a commercially reasonable time” or “you don’t have enough money for it”).besides, it is very expensive, long, inconvenient, and the result is questionable). No matter how it is arranged in your company, whatever you are used to, you will need to accept and understand that some things cannot be done in B24 (since we are on Habré where there are a bunch of geniuses and even more highly qualified specialists, many times more stronger than me, then let's agree that the phrase “cannot be done” we will understand as “cannot be done in a commercially reasonable time” or “you don’t have enough money for it”).then let's agree that the phrase “cannot be done” we will understand as “cannot be done in a commercially reasonable time” or “you don’t have enough money for this”).then let's agree that the phrase “cannot be done” we will understand as “cannot be done in a commercially reasonable time” or “you don’t have enough money for this”).

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