The story of how I got over 10,000 euros back from Ryanair, Lufthansa, Booking and a private real estate agency
The content of the article
1. Introduction - how I got back 11 450 euros.
2. Can I get a refund for canceled flights due to the pandemic and what are vouchers.
3. Where did the "credit" for more than 10,000 euros come from?
4. Broker or how "no money back".
5. Contacting lawyers.
6. Refunds through the "Charge Back" banking procedure.
7. Crediting 9,500 euros of debt obligations for accommodation to my bank account.
8. Refunds from Lufthansa.
9. Ryanair Refunds.
10. Refunds from Booking.
11. Conclusion.
Seven long months my story lasted with refunds from Ryanair, Lufthansa and Booking. At the same time, during the first four months, I was just expecting answers from these companies, and over the next three months, a full-fledged work on the return of funds was going on.
In the end, I was able to return a total of 11,450 euros, of which:
Accommodation refund: € 9500.
Lufthansa refund: € 800.
Booking refund: 700 euros.
Ryanair Refund: € 450.
The story takes place on different continents.
Can I get a refund for canceled flights due to the pandemic and what are vouchers?
From the very beginning of the spread of COVID-19, many of my friends who also love to travel have faced problems with refunds from airlines, travel companies, and bookings.
Most airlines offer a voucher for the full amount of the booked service instead of a refund. Payment is credited to a deposit, which can be used when booking a new tour and flight. However, no one can provide guarantees that a particular airline will be able to “survive” the pandemic. I chose a different path and set myself the task of returning the prepaid funds at any cost.
So, I want to tell you about how I paid more than 10,000 euros in advance and successfully returned every last euro cent.
How prepayments of more than 10,000 euros were generated
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Please note that this story took place from February 2020 to July 2020. And at the moment the situation with chargeback may be different. Also, I was lucky to work with the European bank LHV , so I cannot say what the return procedure through other banks will look like. But, if you have experience, be sure to tell us about it below.
Thank you for your attention, I will be glad to hear your comments and answer questions.
An example of a request letter or "demand letter".