When a user purchases on the marketplace, the process looks simple and convenient. “What a cool and well-thought-out site” - the buyer thinks, and does not realize that the site is just a visible part.
To make it convenient on the marketplace, there is a whole IT platform behind the showcase. Using the example of our case - a marketplace for a large CIS retailer - I want to show what this platform consists of. Or, as we also call it, the back office of the marketplace.
I will explain on the infographic:
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Hope I helped a little for those who are trying to understand the architecture of the marketplace. If you have any questions, feel free to contact - I will be glad to answer!