Hey. In this article, we will talk about such a common problem as a payment error in mobile apps with a subscription model. If we take the average data from the Qonversion system, then 15-20% of trials go to Billing Issue. Of these, about 15% return to a paid state. Grace Period support will improve the user experience and increase the rate of return to paid state.
Plan:
- How does Billing Retry work?
- What is Grace Period?
- Billing Retry
Billing Retry?
.
, .
, Apple . , Billing Retry. 60 . Apple . . , 10 . LTV, .
is_in_billing_retry_period expiration_intent:
"pending_renewal_info": [
{
"expiration_intent": "2",
"auto_renew_product_id": "product.99.trial.3d",
"original_transaction_id": "10000000306492965",
"is_in_billing_retry_period": "1",
"product_id": "product.99.trial.3d",
"auto_renew_status": "1"
}
].
Grace Period?
, Apple , . Grace Period. Grace Period - Enable Billing Grace Period for Auto-Renewable Subscriptions, , Apple .
Grace Period :
:
1: Grace Period
, Apple . Grace Period Billing Retry . Grace Period, , . Apple , .
2: Grace Period
Apple Grace Period, , Billing Retry . Apple , .
Grace Period , JSON response, grace_period_expires_date_ms, .
"pending_renewal_info": [
{
"expiration_intent": "2",
"grace_period_expires_date": "2020-09-05 23:41:42 Etc/GMT",
"auto_renew_product_id": "product.99.trial.3d",
"original_transaction_id": "10000000306492965",
"is_in_billing_retry_period": "1",
"grace_period_expires_date_pst": "2020-09-05 16:41:42 America/Los_Angeles",
"product_id": "product.99.trial.3d",
"grace_period_expires_date_ms": "1599349302000",
"auto_renew_status": "1"
}
] , is_in_billing_retry_period. expires_date_ms
receipt.in_app
"in_app": [
{
"quantity": "1",
"product_id": "product.99.trial.3d",
"transaction_id": "0000000306492966",
"original_transaction_id": "0000000306492965",
"purchase_date": "2020-08-25 02:53:10 Etc/GMT",
"purchase_date_ms": "1598323990000",
"purchase_date_pst": "2020-08-24 19:53:10 America/Los_Angeles",
"original_purchase_date": "2020-08-25 02:53:12 Etc/GMT",
"original_purchase_date_ms": "1598323992000",
"original_purchase_date_pst": "2020-08-24 19:53:12 America/Los_Angeles",
"expires_date": "2020-09-25 02:53:10 Etc/GMT",
"expires_date_ms": "1601002390000",
"expires_date_pst": "2020-09-24 19:53:10 America/Los_Angeles",
"web_order_line_item_id": "000000003253190",
"is_trial_period": "false",
"is_in_intro_offer_period": "false"
}
] 60 , is_in_billing_retry_period grace_period_expires_date , expires_date_ms, , auto_renew_status 0
Billing Retry Grace Period
.
Qonversion.checkPermissions { (permissions, error) in
if let error = error {
// handle error
return
}
if let premium = permissions["premium"], premium.isActive {
switch premium.renewState {
case .billingIssue:
// Grace period: permission is active, but there was some billing issue.
// Prompt the user to update the payment method.
break
default: break
}
}
}