How was the open Demo Day at Raiffeisenbank

We met online on August 20 and spoke in more detail about our digital solutions: nine Raiffeisenbank teams showed the latest features and updates - from the MVP of a voice bot to submitting an application for factoring in seven clicks. There were a lot of questions, we share the answers and pass on impressions from the video in the article!

Presence effect

Before clicking on the play button for the broadcast, let's immerse ourselves a little in context :



> 9 commands that show demo solutions online (no presentations!)



> Chat, where we exchange not only jokes, but also useful feedback



> the ability to ask questions



> interactive: from the speakers you receive a poll, and you need to guess what proportion of questions the bot in the text channel has already closed, or how many clients have used the function of generating the declaration?

We start the broadcast

00:10:48 >>> Chat command

Now our voice assistant is embedded in the push-button menu and easily recognizes requests, for example, "new product opening", "current rates" or "exchange rates". Showing the MVP of a voice bot: what our customers will soon be able to use when they call the contact center.

00:30:23 >>> Leasing team

We start with beauty and show a video of how simple and easy it is to place a lease application. And let's move on to the main thing - we present a new section on subsidies, where you can read about each product in its personal card.

00:51:15 >>> RBO lite team

Added convenient functionality for legal entities. Now our clients can track their receipts and write-offs on accounts in a new management widget. It has a breakdown by category, and looks much nicer than a regular statement.

01:08:29 >>> SME Digital

We have developed a simple and intuitive interface for ordering certificates and statements online. The service is organized according to the principle of an online shopping cart. Let's compare the before / after functionality and evaluate the transformation.

01:29:45 >>> R-Online

We show the functionality for new customers: the user can contact us through the mobile application to get a product or service. At the same time, he does not yet have data for authorization, so the application process takes place from the unauthorized zone of the mobile bank.

01:50:55 >>> Digital Lending PI

We strive for the fastest online loan processing - in one click, and for this we have developed integration with Gosuslugi, which helps to fill out most of the application at once. Another feature is the process of applying for a loan without calling the information center. Our clients can choose the offer they like, appoint a convenient place and time of meeting with the courier.

02:10:45 >>> SME Transactional

We simplify the life of our micro and small business clients: we worked on the user profile in the Internet bank, through which you can make changes - a new phone number, address or data on the increase in the authorized capital. All this is online, without visiting branches.

02:28:08 >>> Factoring

We go through the client's path - from the moment of signing the documents to receiving financing to the current account. The auto-financing process has become faster thanks to the integration with Kontur.Factoring: all shipping documents are pulled up within one site.

02:50:25 >>> SME Finance

We show the formation of a declaration, the issuance of a qualified signature and sending the document to the Federal Tax Service. All this is quick and easy through the Android mobile application. This function is available not only in Internet Banking, but also in the mobile application.

Thank you for joining us

We were glad to see you among the spectators of Open Demo Day # 2 at Raiffeisenbank! We had a great exchange of experience.



We have taken feedback into circulation, and the most active viewers are already expecting a merch from us as a gift!


>>> We would like to meet even more often: on our Timepad account we are always waiting for you for open events .