Who needs a remote administrator and why
Have you ever had situations when you need to visit a friend / relative / acquaintance and figure out why the computer slows down? Surely yes, and in such cases, many would like to do it from their home, from their PC and in a more comfortable environment. Remote access software is exactly what you need. Quarantine is becoming even more relevant when part of the country has switched to remote work and people are trying to reduce their personal presence to zero.
Another example: the head of a company owns an office with a dozen workstations and a server machine for storing and processing information. Keeping a staff of IT specialists is often not always economically profitable, and not everyone, even a confident PC user, can handle servicing server equipment. The best option in this case is to outsource the task to a third-party organization that will maintain the IT infrastructure. It is enough for a specialist to come to the place once and install the required program, after which he can carry out the necessary manipulations while sitting at home or in his office, after tens, hundreds, and maybe thousands of kilometers. Thus, the screen is monitored, programs are installed and new equipment is configured.
For managers, it is also an opportunity to control the process of performing work by their subordinates. Commercial software licenses provide detailed analytics on the time and labor efficiency of each employee. And finally, the best part is that all this does not require any fancy hardware. Office computers, the power of which is limited to work with documents and correspondence with clients by e-mail, can act as a client and a server.
By the way: control can take place not only from a computer or laptop. Modern smartphones also easily connect to a remote desktop, albeit in a less functional mode.
Everyone according to their needs or what options for organizing remote access are
There are several ways to gain control over the control of a remote computer.
- By entering into an agreement for the provision of services with a cloud provider (they use a virtual desktop model, i.e. access to a virtual computer);
- Using special software that is installed on a computer or server.
Do not forget that it is important to have a stable Internet connection (well, or in the second case, at least a local network). The rest is just details, which we will discuss below.
Remote access via the cloud: a turnkey solution
Cloud solutions are gaining popularity for remote gaming, operation and software licensing. The servers and computers located there are distinguished by high technical characteristics, which are sufficient to store any amount of data, work with complex applications and provide the cherished 60 fps in most modern games. Just think: you can access information anytime, anywhere. At the same time, there is no need to invest in the purchase of expensive equipment and provide its service. We conclude a contract with a supplier and enjoy remote control. By the way, our company provides server capacity without additional hassle - registration in a couple of clicks, just enter your email.
The “desktop as a service” service, or simply “DaaS” for short, provides customers with full access to the remote desktop of a virtual machine with a set of preinstalled software, the list of which can be expanded in accordance with the wishes of the customer. You can work (or play) from a PC or mobile phone, while the look of the desktop will not change regardless of the device. The computer can be single-core and with two gigabytes of RAM. In this case, this is not important, because all operations are carried out by the computing power of remote hardware located in the provider's data centers, so there are no special requirements for the client.
The information is stored in the cloud and is accessible from anywhere with an Internet connection. There is no need to worry about the information security of personal data or possible hacker attacks, the provider does it for you. The only significant drawback is the need for an uninterrupted communication channel, since every action on a remote server is accompanied by the transfer of a data packet.
Cloud services are becoming increasingly promising and may soon become ubiquitous solutions. For companies, this means savings on the purchase of equipment and maintenance of infrastructure, and for ordinary users, the ability to use maximum resources anywhere in the world.
Remote Access Software
A more common option for providing remote access is to use the appropriate software. In this case, two computers communicate with each other via an Internet connection or a local network (the latter is relevant for companies with several branches). By the way, Windows 10 Pro has a preinstalled client to enable remote access by linking two devices by IP addresses. You can find it through the "Start" menu, then select "Options" and the tab with the appropriate name. The functionality is small, but you can download a file forgotten on your home PC that you urgently need at work. And for many, this will be enough.
Special programs will help you get access to more advanced settings. Such software, among other things, allows the user to:
- See on your device everything that happens on the screen of another PC;
- Share files;
- Download, install and configure programs;
- Take screenshots;
- Encrypt transmitted data;
- Conduct audio and video conferencing;
- Connect and configure network devices.
In other words, the remote administrator has almost complete freedom of action, being able to maintain computers as if he were on site. But which programs are better to use for remote access? There is no universal answer, everything is selected based on the needs of the customer. We will only present a brief overview of the top three most popular in recent years.
TeamViewer
The program does not need a special introduction, as it is a hit for not the first season in a row. With TeamVeiwer, you can share access to your PC or administer other workstations.
The remote client is actively used all over the world, and all thanks to the support of more than 30 languages. The functional features are also at their best: intelligent connection, routing, automatic bandwidth control. The interface is intuitive and designed with touch screens in mind. In other words: the program is as simple as possible, but at the same time it is interesting for both beginners and advanced users.
Main advantages:
- Operation speed (minimum ping, setting in a couple of clicks);
- Ease of use (went to the site, downloaded, installed and use);
- Multiplatform (supports Windows, Linux and other operating systems);
- Work in the modes of demonstration of the desktop, control, file transfer and chat;
- Minimal use of computer resources.
Any confident PC user can study the program. The minimum cost of a license, which is only 2 thousand rubles per month, looks quite attractive given the advantages of the application, for non-commercial purposes the program can be used for free.
Ammyy Admin
The best option for novice users, and also absolutely free for non-commercial use. The program is so easy to configure that it does not even require pre-installation of the distribution kit. All that is required is to download it from the official website to the required computers and provide them with a stable connection to the network.
Despite its modesty in terms of customization, the program will delight you with a high level of information security, the use of advanced encryption and data protection methods. A bonus will be support for Windows 7 and even older XP. The executable file weighs a ridiculous 700 KB, and the time from the first download to the establishment of a remote connection takes only 15-20 seconds. If these advantages are not enough, then here are a few more for you:
- File manager with the ability to work with files and folders up to 140 TB;
- Compatible with pre-installed Firewall without the need for additional software;
- Stable operation of 32 and 64 bit Windows, as well as Linux and Mac OS X;
- Reliable data protection with AES and RSA cryptoalgorithms. It is impossible to accidentally or on purpose disable protection, ports are closed not only on the local network, but also on the remote computer.
- There is a free version for non-commercial use;
- The minimum consumption of RAM and CPU for work;
- There is a voice chat for audio conferencing.
Considering the cons of a free application is pointless. Therefore, we just note that Ammy Admin has a paid version with advanced functionality, which costs from 1200 rubles. But for ordinary users who need to help their parents with mastering Photoshop, the basic package without a monthly license will be enough.
Kickidler
When it comes to remote PC administration, this program is not the first one that comes to mind. Indeed, the main profile of Kickidler is the analysis of personnel productivity, monitoring and control of work processes in the enterprise. But, nevertheless, she can also easily cope with the functions of the administrator, and with certain advantages over other applications.
Kickidler is the leader among the top three in terms of versatility and feature set. With its help, the administrator can collect order statistics, monitor the activity of each workstation, estimate the time spent at work, and much more. In addition to extensive analytical functions, the program allows you to take control of the connected desktop in a couple of clicks and make the necessary changes there. Need to record video from your monitor? - You are welcome. See what actions of the employee led to equipment breakdown? - Easy. All this is done quickly, without asking for certificates and entering passwords.
Developers offer solutions for business, security services, IT, parental control of a home PC or computer classrooms. At the same time, the data is reliably protected from hacking thanks to encryption technologies and DLP (Data Leak Prevention). The latter plays the role of an information supervisor who can monitor both general performance indicators of information systems and track changes made to a specific document (by file name, registration date, extension, etc.) An attempt to perform a prohibited operation immediately leads to a ban on editing the file, notifying the appropriate security officer. A very useful thing to prevent the export of the database with clients to your competitors from unlucky managers.
And, of course, it cannot do without analytics to assess the personal performance of company employees. One of the most useful is Key Performance Indicators or simply (KPI). It determines how well an employee is performing based on the speed and efficiency of achieving their goals. It is enough for the manager to sum up the results at the end of the month in order to determine: who to reward and from whom to take an undeserved day off.
Main advantages:
- There is a free trial version;
- Full control of management for remote access;
- Wide range of analytical functions and reporting;
- Solutions for users, business, security services and municipal institutions;
- There is a hidden access function (the employee does not even know that his computer is being viewed at the moment).
The program is entirely designed for commercial use. And therefore, it makes no sense for an ordinary user to download the trial version, there are more interesting options in terms of functionality. But for business, Kickidler offers several tariff plans, and the cost of connection starts from 200 rubles for each workstation.
What's the bottom line?
The remote administrator is becoming an increasingly popular profession. And if earlier remote access was used mainly for monitoring the desktop, then modern programs provide full control control and the ability to use computer resources for the desired purposes. Today, a whole industry is built on this (outsourcing, cloud services, etc.), which is developing by leaps and bounds, pulling up hardware and software capacities. And even a small office needs a remote access system, which will avoid unnecessary expenses on maintaining a staff of
specialists and equipment.
The considered three programs provide an opportunity to choose the optimal solution for specific tasks. Kickidler is suitable for business and commerce, Ammy Admin handles user needs well, and TeamVeiwer is a versatile application that can be used for any purpose.
What utilities do you use, why did you choose them, are you satisfied with their functionality? Write in the comments, let's share useful information!
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